Who are we?
To what services does this policy apply?
What do we mean by personal information?
How do we collect information about you and how is it used?
You will be asked to give your name, e-mail address, address, telephone number, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you.
It may be that some of the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Any such information ("sensitive information") will only be disclosed with your express consent.
It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be used only for the specific purpose for which it was provided.
How do we use your information?
We may use personal information collected about you to let you know about functionality changes to our web site, service or changes to our terms and conditions of use and to communicate with you about your Customer benefits and advise you on the right services for you.
Sometimes (and only in accordance with any preferences selected by you) we or our affiliated companies might use the personal information collected about you to let you know about, new goods, services or offers that you might find interesting.
We may use personal information collected about you to personalise your visits to our web site and recommend goods or services to you. We also use the information to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible.
What other information do we collect?
We also collect information from visitors to our websites and registered customers to help us improve the websites and services that we make available. The type of information collected includes how many visitors visit our web sites, how many customers log in, when they visited, for how long and which areas of our services. This information allows us to continuously improve our services and develop them according to the taste of our customers and visitors.
For visitors to our websites that are not a registered user the information is collected anonymously therefore is not personal information that will allow us to identify you as an individual.
If you are an ONSPEED Customer, the information collected from the website is not anonymous. We may use this information along with your preferences to tailor content, services and offers for you.
How long do we keep the information?
Do we disclose your information to third parties?
We may provide statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you except as expressly provided herein.
We sometimes use other companies to provide some of our services, to provide services to us, to distribute our products or to provide special offers to you. We may share your personal information with these companies for these purposes. These companies can only process this information on behalf or with the permission of ONSPEED and such information will only be processed in accordance with our instructions. Any information provided to other companies who wish to make special offers to you will only be in the nature of your e-mail or mailing address, etc. and will not include any payment details. You may receive such information even if you did not elect to receive information from selected third parties during your registration. These companies are also subject to the provision of the data protection legislation and therefore they will protect your information as required by law.
How do we protect your information?
The second type of cookie is known as a 'persistent' cookie. These cookies will remain on your PC for a period of time set for each cookie.
This cookie may allow us to:
Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all. These settings can be found in the advanced preferences:
In Internet Explorer select:
Other companies which advertise or offer their products or services on our web sites may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by those companies' Privacy Policies. To opt out of some of these cookies you can go to http://www.networkadvertising.org/.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.